Ticketing System Process Workflows

Ticketing System Process Workflows

For your use and quick access, below is the link to the Ed-Tech Services ticketing system workflow.



    • Related Articles

    • November 2025 Zoho Monthly Newsletter

      Monthly Newsletter - November 2025 Welcome to the Zoho Newsletter Zoho tips and useful tricks are provided for your information. For areas of interest or topics related to Zoho, feel free to submit a ticket. Zoho Ticket Statuses This is a refresher ...
    • Ed-Tech Services Support Teams

      The Members of Ed-Tech Services is available if you have questions or need assistance. Please do not hesitate to submit a Ed-Tech Services Request for Support Ticket. Support Teams: Canvas OnSite Support Members Chris Sweets Sebastian Larios Tim ...
    • Zoho Desk Refresher

      ED-TECH HELPDESK ADMIN TEAM Zoho Desk Dashboard Refresher - ESS Group Topics: Ticket Properties Shared Tickets Dashboard Ticket Views Statuses, Notifications, & Alerts Ticket Process Workflow Email Failures Ticket Properties & Panel Icons: Ticket ...
    • Archived Newsletters

      Year Ending 2024 December 2024 Topics: Holiday Greetings November 2024 Topics: Thanksgiving Greetings Send & Update Status Feature October 2024 Topics: Printing Tickets @mentions in Comments September 2024 Topics: Parent-Child Ticket Association ...
    • December 2025 Features & Releases

      December 2025 Blackboard Production Releases v4000.4 Please use the links below to learn more about topics that interest you or may help with day-to-day tasks. Instructors: Set release conditions for open or started and for non-assessment content ...